It’s That Time Of Year: A Look Ahead For DOOH in 2016
When the end of the year comes around and us writers can’t come up with more things to say and want to take a break over the holidays, we do our “look ahead” article with the predictions for the coming year. Well, anyone in the industry who works with technology probably already knows what will [...]
Customer Service lines say that they record some phone conversations for training or quality control purposes. The truth is, they record every conversation, to make sure that their agents don’t promise anything they can’t deliver. They also record conversations to justify hanging up on extremely rude and angry callers. Having a complaints department is a [...]
The best digital signage projects are the ones that are managed continuously and easily after deployment. The software that powers digital signage is the portal for both managers and viewers, and it’s what end-users spend the most time with over the life of a project. It needs to be good. Four Winds Interactive, a digital [...]
Last week at the CETW Show we set out to get as many interviews as possible with the companies that are revolutionizing the way that communications are delivered in different locations around the world. What we found at the Moscone Center in downtown San Francisco at the Customer Engagement Technology World show was a collection [...]
While venue operators are increasingly embracing DOOH, some of the peope that see it are not customers.







